passenger

ABC 'World News' Beats Up on Airline Industry

admin — Tue, 18 Sep 2007 20:57:00 +0000

Jeff Poor

Show a profit after years of turmoil by trying to run a more efficient operation – and get criticized for customer service.

CBS Blames Recently Bankrupt Airline for Being Stingy

admin — Mon, 13 Aug 2007 21:05:39 +0000

Paul Detrick

Who’s to blame for flight delays? Certainly not faulty government programs, says the “CBS Evening News.”

“Sheer misery … passengers on arriving planes couldn’t get off, stuck on taxi ways for up to six hours with little or no food and frayed nerves,” Reporter Randall Pinkston began.

Airline Complaints Down, Network Complaints about Airlines Up

admin — Tue, 03 Apr 2007 20:11:01 +0000

Dan Gainor

Customer complaints are down about air travel, but you’d never know it watching either CBS or NBC. Both networks had April 2 reports about a new study that says “what a lot of frequent flyers already know – it has gotten worse,” said NBC anchor Brian Williams.